Bright Spark is an independent domiciliary care company that takes pride in providing high quality care support to individuals within the Surrey, Hampshire and Berkshire areas. We provide tailored support to meet individuals’ needs and promote independence within their home. We aim to put the care back in to caring with all of our customers.
I began my career in health and social care 24 years ago as a part time care assistant. I was a working mother of four and a wife of a shift worker. I managed to work the various shifts opposite my husband meaning that we could both work and look after our family. I had an emotional few weeks worrying about the huge responsibility i had to the people in my care but soon fell in love with my chosen path. Care had always been very close to my heart growing up in the care sector myself. I progressed over the years working in different departments and sectors. I became a field care supervisor , care coordinator and compliance officer in domiciliary care. After seventeen years i decided to try a new career path working with learning disabilities , Mental health and challenging behaviour. I started working as an assistant manager and worked my way up to registered manager for several residential services before returning to my first love of elderly care. I joined Bright Spark in November 2016 as registered manager of 8 field staff and building it to what we have today. I am now passing the day to day running to my daughter Monica Frost, our care and support manager. The next stage of my career will hopefully be growing our company to other areas while maintaining the very personalised care that Bright Spark has to offer.
I started my career in domiciliary care. Two years in I moved in the rewarding field of out-reach where I supported families with children with disabilities. Working and supporting these wonderful children was one of the most humbling and rewarding experiences of my life. However, two years later my heart drew me back to domiciliary care and I took on the role of Field Care Supervisor here at Bright Spark Care. In my time with the company I have gained the Level 3 in Health and Social Care and, within 18 months, I was promoted to Care and Support Manager. This exciting and fulfilling experience is fueling my passion for what I do, and I look forward to years of working with the Bright Spark Care team and putting the love into domiciliary care!
I have always derived great pleasure in making a difference for others. In my early days I achieved this in the family “Maison de Charme” where, with my aunt, we created a magical setting for our guests. We facilitate long, meaningful conversations fueled by lovingly prepared meals and generously poured wine. Under a warm, starry, Italian sky I was witness to the birth of many long-lasting friendships. At Bright Spark I am able to continue contributing in making a difference for the more vulnerable members of our society by helping to hire, train and support the most incredible Carers. I absolutely love hearing our wonderfully unique Community Care Workers talking of the people in their care as though they were one of their own. The way our team makes a real difference in people’s lives motivates me to look for more of the same!
I started work in the retail industry and went on to become a manager of a shop. Even though I loved my job, I felt it was time for a change, and after much consideration I decided that I wanted to try something new and tentatively approached domiciliary care. What started as an experiment soon became a passion. This is my Marmite job: you either love it or hate it, and I love it! I have covered many roles during my time in domiciliary care including Senior Carer and now Care Coordinator. I stepped into the role of Care Coordinator in December 2016 with another company where I helped run the Berkshire branch alongside the Team Leader. In the past I worked with Julie and when I heard she was looking for an experienced Care Coordinator I decided to take on a new challenge at Bright Spark Care, and I now look forward to growing the business alongside Julie and the rest of the team.
I joined the Bright Spark family after seeing how great they were in caring for my Nan. We had previously had two other Care agencies look after her and Bright Spark were, by far, the most caring and compassionate company. I come from a finance and admin background working in many industries from estate agents to a children’s nursery, but decided that I wanted explore working within the care world after experiencing the care Bright Spark Care give me and my family.
I have been working in the Health and Care industry for over five years. My journey started in domiciliary care where I thoroughly enjoyed providing care and support to people within their own homes. After a couple of years I felt ready to take on a new challenge and went to work in a dementia care home. Working with people affected by dementia helped me understand how important my role is in making a real difference in these people’s lives. In 2016 I was given a new opportunity to work in the offices of Bright Spark. This really appealed to me because Bright Spark’s values are completely aligned with my own: they always go above and beyond for every one of their clients. At Bright Spark I have been supported every step of the way and have been able to achieve more than I thought possible. After working my way around the different departments I am now Recruitment Administrator and I am proud to be responsible for finding the best carers to look after our client.
I knew from an early age that I wanted to work in health and social care. To fulfil my dream I took Health and Social Care in college and obtained my diploma in 2013.
During my years in College I did my work experience in children nurseries, children centres and Care Homes for people with learning difficulties. I loved each and every experience, but I found my true calling when I started working in domiciliary care in March of 2013. As soon as I completed my studies and went into domiciliary care full-time and have worked my way up to Team Leader. While Team Leader with another company I helped run the Berkshire branch alongside my Coordinator Kelly.
My ultimate goal is to study for my Level 5 Diploma as I would like to progress my career even further and I look forward to “growing” with and within Bright Spark Care!