Bright Spark is an independent domiciliary care company that takes pride in providing high quality care support to individuals within the Surrey, Hampshire and Berkshire areas. We provide tailored support to meet individuals’ needs and promote independence within their home. We aim to put the care back in to caring with all of our customers.
I began my career in health and social care 24 years ago as a part time care assistant. I was a working mother of four and a wife of a shift worker. I managed to work the various shifts opposite my husband meaning that we could both work and look after our family. I had an emotional few weeks worrying about the huge responsibility i had to the people in my care but soon fell in love with my chosen path. Care had always been very close to my heart growing up in the care sector myself. I progressed over the years working in different departments and sectors. I became a field care supervisor , care coordinator and compliance officer in domiciliary care. After seventeen years i decided to try a new career path working with learning disabilities , Mental health and challenging behaviour. I started working as an assistant manager and worked my way up to registered manager for several residential services before returning to my first love of elderly care. I joined Bright Spark in November 2016 as registered manager of 8 field staff and building it to what we have today. I am now passing the day to day running to my daughter Monica Frost, our care and support manager. The next stage of my career will hopefully be growing our company to other areas while maintaining the very personalised care that Bright Spark has to offer.
I started my career in domiciliary care. Two years in I moved in the rewarding field of out-reach where I supported families with children with disabilities. Working and supporting these wonderful children was one of the most humbling and rewarding experiences of my life.
However, two years later my heart drew me back to domiciliary care and I took on the role of Field Care Supervisor here at Bright Spark Care. In my time with the company I have gained the Level 3 in Health and Social Care and, within 18 months, I was promoted to Care and Support Manager.
This exciting and fulfilling experience is fueling my passion for what I do, and I look forward to years of working with the Bright Spark Care team and putting the love into domiciliary care!
I have always derived great pleasure in making a difference for others. In my early days I achieved this in the family “Maison de Charme” where, with my aunt, we created a magical setting for our guests. We facilitate long, meaningful conversations fueled by lovingly prepared meals and generously poured wine. Under a warm, starry, Italian sky I was witness to the birth of many long-lasting friendships.
At Bright Spark I am able to continue contributing in making a difference for the more vulnerable members of our society by helping to hire, train and support the most incredible Carers. I absolutely love hearing our wonderfully unique Community Care Workers talking of the people in their care as though they were one of their own.
The way our team makes a real difference in people’s lives motivates me to look for more of the same!
I studied Health and Social Care at college and soon after graduating I found myself in the privileged position of looking after my nana during her treatment for Cancer. Those precious moments looking after her confirmed I had made the right choice as it fulfils my passion for true person-centred care.
I have worked in various roles supporting many client groups from the elderly in nursing homes, Learning disabilities and children with Complex needs. Even though I loved working with children and helping them see that life can be beautiful, my heart drew me back to the elderly.
In January 2018 I joined Bright Spark as a Field Care Supervisor loving every moment spent with each client and carer I met.
Working in the office has allowed me to see that there is so much more to care than just the visits in the home. My role allows me to ensure that the call times are allocated, care plans are updated, and I liaise with the care managers to ensure that the clients receive the best possible care they can have form all parties involved.
I joined the Bright Spark family after seeing how great they were in caring for my Nan. We had previously had two other Care agencies look after her and Bright Spark were, by far, the most caring and compassionate company.
I come from a finance and admin background working in many industries from estate agents to a children’s nursery, but decided that I wanted explore working within the care world after experiencing the care Bright Spark Care give me and my family.
I have been working in the Health and Care industry for over five years. My journey started in domiciliary care where I thoroughly enjoyed providing care and support to people within their own homes.
After a couple of years I felt ready to take on a new challenge and went to work in a dementia care home. Working with people affected by dementia helped me understand how important my role is in making a real difference in these people’s lives.
In 2016 I was given a new opportunity to work in the offices of Bright Spark. This really appealed to me because Bright Spark’s values are completely aligned with my own: they always go above and beyond for every one of their clients.
At Bright Spark I have been supported every step of the way and have been able to achieve more than I thought possible. After working my way around the different departments I am now Recruitment Administrator and I am proud to be responsible for finding the best carers to look after our client.